FAQ
Questions people ask us
Straight answers about booking, prices, and what happens on the day. If yours isn't here, text (945) 294-3935.
Booking and scheduling
How do I book?
Fill out the booking form, or call or text (945) 294-3935. Every clean is by appointment, and we come to you.
Can I book or reschedule by text?
Yes. Text (945) 294-3935 to book, move, or skip a clean.
Can you clean today?
Sometimes. Same-day booking adds a $50 fee to the regular price. Call or text (945) 294-3935 to check today's openings.
What are your hours?
Monday to Saturday, 6:30am to 9pm. Sunday, 6:30am to 2am. Every clean is by appointment.
What areas do you serve?
Bay Cleaning of Frisco cleans homes in Frisco, Prosper, McKinney, Plano, Allen, Celina, The Colony, Little Elm, Anna, Melissa, Fairview, Lucas, Wylie, Parker, Richardson, Carrollton, Lewisville, Aubrey, Princeton and Denton. See every town we cover.
Prices
How much does house cleaning cost?
It depends on your home's size and the service you pick. Recurring visits start at $119 (weekly, up to 1,200 sq ft). Deep cleans start at $249 and move-in or move-out cleans at $299. Your first visit is billed at the deep clean rate. Every price is on our pricing page.
Why is the first visit billed at the deep clean rate?
The first visit is where we bring the whole house up to the standard we'll keep it at, so it's billed at the deep clean price for your home's size. Recurring rates start on visit two.
Is there a minimum charge?
Yes. The minimum for any clean is $119.
How do bathrooms affect the price?
Each size band includes a set number of full bathrooms: 2 for homes up to 1,800 sq ft, 3 for homes 1,800 to 2,500 sq ft and 4 for homes 2,500 to 4,000 sq ft. Each extra full bathroom is $25. Half bathrooms don't count.
What add-ons can I get?
Inside the fridge ($35), inside the oven ($35), interior windows ($60), inside cabinets ($50), laundry wash and fold ($25 a load), and extra full bathrooms beyond your size band ($25 each). Move-in and move-out cleans already include the inside of the oven, fridge and cabinets.
Do your prices include tax?
No. Prices are before Texas sales tax.
My home is over 4,000 square feet. What does it cost?
Homes over 4,000 sq ft get a custom quote. Send the booking form or text (945) 294-3935 and we'll work out a price with you.
On the day
Do I need to be home during the clean?
No. Tell us how to get in when you book. If you're out, we text you photos when we finish.
Do you bring your own supplies?
Yes. We bring all the supplies and equipment, so you don't need to buy or set out anything.
What if something gets missed?
Tell us within 24 hours of your clean and we'll come back and redo it for free.
Will I get the same cleaners every time?
Yes. Recurring clients get the same team each visit, so they learn your home and how you like it.
Are your cleaners insured and background-checked?
Yes. Bay Cleaning is insured, and everyone who cleans in your home has passed a background check.
Do you clean homes with pets?
Yes. Tell us about your pets when you book so the team knows who they'll meet.
Services
What's the difference between a deep clean and a regular clean?
A regular clean keeps a house in shape: kitchen, bathrooms, dusting and floors. A deep clean adds the detail work that builds up over time, like baseboards, ceiling fans, door frames and light switches. See what a deep clean covers.
What's included in a move-in or move-out clean?
Everything in a deep clean, plus the inside of the oven, fridge, cabinets and drawers, all in the base price. See the full list.
Do you clean offices?
Yes, on request. Call or text (945) 294-3935 and tell us about the space.